After hours service is available only for emergency situations.
The following situations are considered emergency:
Fire
No heat
Gas leak
No electricity
Flooding in your unit due to sewer back up or broken pipe.
Locked out unit. (must be on lease and there is a 20.00 charge)
Smoke/Carbon Monoxide Detectors going off or not working properly.
Residents are to call the Maintenance Department at 502-863-3773 ext. 111 and leave a message with the following.
Name
Address
Unit
Telephone number
A detailed explanation of your problem.
The Maintenance Personnel will try and return your call within 20 minutes.